Student Services Managers

Student services managers’ (SSM) responsibilities vary, depending on the size and complexity of their academic units. Responsibilities can include, but are not limited to, the following: registering students in classes and troubleshooting enrollment issues (registrar role), scheduling classes in ConnectCarolina and Astra (class scheduling officer role), coordinating scheduling and registration programs with various central offices, submitting new and revised course requests (CIM), managing the Online Syllabus Manager (OSM) for their unit, selecting courses for evaluation (course evaluation coordinator), coordinating the graduation ceremony for their unit, collaborating with their faculty administrators to prepare class schedules/teaching assignments, and helping faculty to administer various elements of the undergraduate curriculum and programs in their unit.
The Student Services Academic Calendar is a detailed listing of important dates, deadlines, messages, and meetings that pertain to the student services role. Since student services responsibilities vary from academic unit to academic unit, the calendars are not comprehensive for every role, but they do include information that is relevant for all undergraduate student services managers.

Academic Calendar PDF

Academic Calendar Spreadsheet

The College of Arts and Sciences holds student services staff meetings three times per year, on the second Wednesday of February, June, and September, at 1:00pm. The presenters and topics vary. Agendas are sent to department/unit managers one week before the meeting.

2019-2020

2018-2019

2017-2018

2016-2017

2015-2016

2014-2015

2013-2014

2012-2013

2011-2012

2010-2011

  • If you have an idea for an SSM meeting agenda item, please submit it below.
  • Please enter your official UNC email address so that we may follow up with you if we have any additional questions about your topic.
  • Feel free to enter more than one.